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CARE GUIDE COTTON

HOW TO CARE FOR COTTON

1. WASHING

  • Temperature : Wash cotton in cold or warm water (maximum 30-40°C) to prevent shrinkage . Hot water can cause it to lose its shape and size.
  • Detergent : Use a mild detergent to protect the fibers and prevent them from wearing out quickly.
  • Separation : Separate cotton clothing from other fabrics , especially darker or color-fast ones, to avoid staining or discoloration.

2. DRYING

  • Air drying: It is best to air dry cotton garments, hanging them in the shade to prevent the colors from fading in the sun.
  • Dryer: If you use a dryer, set it on low heat to prevent shrinkage. It's best to avoid using it for delicate cotton garments.

3. IRONING

  • Medium Heat: Cotton tends to wrinkle easily , so if you need to iron it, use a medium-high heat setting . You can also use steam to help remove wrinkles.
  • Caution: Make sure the garment is slightly damp or use the steam setting on your iron for best results.

4. STORAGE

  • Avoid moisture: Store cotton garments in cool, dry places. Avoid direct sunlight to prevent premature wear or discoloration.
  • Hang or fold: Cotton garments can be hung on hangers or carefully folded to maintain their shape.

5. STAIN REMOVAL

  • Pretreatment: If stains are present, treat the garment as soon as possible with cold water and detergent. If the stain persists, you can use a suitable stain remover before washing.

DO YOU HAVE QUESTIONS?

Contact us!

Our customer service is available from Monday to Friday from 10:00 a.m. to 2:00 p.m.

Remember to contact us only through one of the communication channels we have to speed up our response time and not saturate the service (Chat, Email, Instagram...). It is important that if you have already contacted us and we have not yet answered (be patient, we will) do not write again, otherwise the system will unify it and you will return to the beginning of the queue.

Communication channels

Email

This is the fastest way to respond, so if you have any problems, we recommend that you write to us by email.

Write to us at hola@muscaricollection.es and we will try to respond to you as soon as possible within a maximum period of 24/48 business hours .

If you do not receive a response within this period, please check your " Spam" inbox or "Promotions" folder as our email has probably been left there.

Phone

You can call +34 660 25 89 21 from Monday to Friday from 10:00 a.m. to 2:00 p.m.

This service will not be available every day, since being a small team there are days when we are out of the office, for photo sessions, meetings with the factory, etc.

In this case, we recommend that you write us an email with your query and we will respond within 24/48 business hours.

Contact us!

Chat

We have a live chat available in the right corner of the screen.

If we do not have an agent available when you write to us, we will receive an email and reply within 24/48 business hours.

Instagram

For general questions that don't require a rush, you can contact us on Instagram and we will respond as soon as possible.

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