Shipping & Returns
shipments
i. The estimated delivery time for items identified as “Pre-sale” is approximately 10/15 days from the date of purchase. We are not responsible for any delivery time being different, although the customer may cancel the purchase at any time, proceeding to cancel the order and refund the amount of the undelivered item.
ii. Items offered as “Pre-Order” are products that are not in stock at the time of purchase. Therefore, the order will be shipped once the item is available to us.
iii. If you purchase a regular item and a pre-order item in the same order, the first item will be shipped within our usual time frame (provided the order exceeds 150 euros), while the pre-order item will be shipped later as soon as it is received.
Returns
The return policy is the same as for a normal order. You have 15 days to request a refund for your order. This period starts counting from the day you receive the package.